Answers You Need
WHAT IS YOUR HIRING PROCESS?
We have a multi-step hiring process. Our sitters are the heart of this company and we pride ourselves on our exceptional service. We start with a qualification interview for all prospective sitters. After the interview, the sitter must provide us with a personal and professional reference, a vulnerable sectors background check, and proof of CPR certification.
CAN YOU EXPLAIN THE BOOKING PROCESS?
Click "Book Now" on our home page and create a profile. After that you will be able to view our sitters profiles and choose your desired time slot. It's that simple!
We require a 4 hour minimum shift with paid deposit to complete booking.
If you require a sitter within 24 hours please send us an email at firstname.lastname@example.org
IS IT POSSIBLE TO REQUEST A CERTAIN SITTER?
Absolutely. Our sitters set their own schedule and you will be able to book the sitter of your choice if your needed time aligns.
HOW DO I PAY?
We accept Visa, Mastercard, and PayPal. Your invoice will be sent to you via email after the shift is complete.
HELP! I NEED SOMEONE OVERNIGHT. IS THIS POSSIBLE? IF SO, WHAT ARE YOUR RATES?
We do overnight sitting regularly. Whether it be just one evening, a weekend away, or a couple of week vacation, we've got you covered. Overnight rates are custom based on age of children time of request and length of stay.
I'VE NEVER HAD A BABYSITTER BEFORE AND AM QUITE NERVOUS. CAN I MEET THE SITTER BEFOREHAND?
We can do our best to set you up with a Video Chat with your sitter so you can get a feel for them and even introduce them to your kids.
WHAT IS YOUR CANCELLATION POLICY?
Cancellations of babysitting services with less than 24 hrs notice will be charged the 3 hr minimum.
I STILL HAVE A FEW QUESTIONS. CAN I SET UP A CALL WITH SOMEONE AT THE AGENCY?
Absolutely! Email us at email@example.com to set up a call time and we will happily chat with you and answer any questions you may have.