top of page

FAQ

Answers You Need

WHAT IS YOUR HIRING PROCESS?

We have a multi-step hiring process.  Our sitters are the heart of this company and we pride ourselves on our exceptional service.  We start with a qualification interview for all prospective sitters.  After the interview, the sitter must provide us with a personal and professional reference, a vulnerable sectors background check, and proof of CPR certification.

CAN YOU EXPLAIN THE BOOKING PROCESS?

Click "Book Now" on our home page and create a profile. After that you will be able to view our sitters profiles and choose your desired time slot. It's that simple!

We require a 4 hour minimum shift with paid deposit to complete booking.

If you require a sitter within 24 hours please send us an email at admin@atlanticbabysittersclub.com

IS IT POSSIBLE TO REQUEST A CERTAIN SITTER?

Absolutely.  Our sitters set their own schedule and you will be able to book the sitter of your choice if your needed time aligns.

HOW DO I PAY?

We accept Visa, Mastercard, and PayPal.  Your invoice will be sent to you via email after the shift is complete.

HELP! I NEED SOMEONE OVERNIGHT.  IS THIS POSSIBLE? IF SO, WHAT ARE YOUR RATES?

We do overnight sitting regularly.  Whether it be just one evening, a weekend away, or a couple of week vacation, we've got you covered.  Overnight rates are custom based on age of children time of request and length of stay.

I'VE NEVER HAD A BABYSITTER BEFORE AND AM QUITE NERVOUS.  CAN I MEET THE SITTER BEFOREHAND?

We can do our best to set you up with a Video Chat with your sitter so you can get a feel for them and even introduce them to your kids.

WHAT IS YOUR CANCELLATION POLICY?

Cancellations of babysitting services with less than 24 hrs notice will be charged the 3 hr minimum. 

 I STILL HAVE A FEW QUESTIONS. CAN I SET UP A CALL WITH SOMEONE AT THE AGENCY?

Absolutely! Email us at admin@atlanticbabysittersclub.com to set up a call time and we will happily chat with you and answer any questions you may have.

bottom of page